1. Error Message: Failed to connect to server!
Please switch to a stable network environment (Wi-Fi/4G) and try to log in again. If this problem persists, Please tap here to submit your specific problem.
2. Error Message: Your account has been suspended due to unusual behavior!
Your account has been suspended due to abnormal recharge or in-game behavior. For further details, Please tap here to submit your specific problem.
Abnormal behavior includes, but is not limited to: constantly resetting your account early in the game, offline account transactions, third-party recharging, using add-ons, etc.